About Us

About Us

Established in 1896, Volunteers of America Mid-States is one of the region’s oldest, largest, and most diverse human service organizations. Today, we offer more than 37 distinct social service programs in Kentucky, Tennessee, Clark and Floyd Counties in Indiana, West Virginia, and Southern Ohio. Our programs are focused on homeless families, addiction recovery, individuals with disabilities, veterans, people living with HIV, and low-income seniors.

Each program, regardless of its focus, labors under the shared agency mission to “create positive change in the lives of individuals and communities through a ministry of service.” Last year, we reached more than 22,000 through our services.

Volunteers of America Mid-States is a local affiliate of Volunteers of America, Inc. based in Alexandria, Virginia. Under a national charter, it provides services designed locally to address specific community needs.

Volunteers of America Mid-States is governed by a voluntary 30-member Board of Directors, President & CEO Jennifer Hancock, and seven executive team members. We employ a staff of more than 700 and engage approximately 1,400 volunteers each year.

Working in partnership with local faith congregations, government agencies, businesses, individuals, and other nonprofit organizations — and supported by thousands of individual donors and volunteers — we seek to meet many of the most pressing social needs in the communities we serve.

Programs are funded through a diverse array of funding streams, including federal, state, and local grants and contracts; private foundations; and public contributions. This affiliate provides professional, evidence-based services with compassion and common sense. In Fiscal Year 2015, 83 cents of every dollar was spent on direct services.