WE CARE ABOUT YOUR PRIVACY
Volunteers of America respects the privacy of our online visitors and donors. Any personal information you provide is voluntary, and we do not require you to register in order to view our site. There are times, such as when you donate online or use our online advocacy tool, we will collect specific information, such as your name, mailing address, zip/postal codes, and/or e-mail address. If you choose to provide personally identifiable data, you may receive communications from us — by mail or electronically — advising you of upcoming Volunteers of America events, advocacy action alerts, or volunteer and support opportunities.
THE INFORMATION WE COLLECT
We collect two basic types of information through our Websites: your personal information, as described above, and non-personally identifiable information. “Non-Personally Identifiable Information” (or “Non-PII”) is aggregated information, demographic information, IP addresses and any other information that does not reveal your specific identity.
• Non-Personally Identifiable Information (“Non-PII”):
When you visit and interact with Volunteers of America’s Websites, we and our third party service providers who provide services, including without limitation website hosting, data analysis, and other services of an administrative nature (those third party service providers, our “Service Providers”) may collect Non-PII (for example, a list of our Website pages you visit). Non-PII is generally collected from server log files, cookies, and pixel tags. Our Service Providers are those third parties who collect information at our direction through the our Websites.
• Pixel Tags and Other Technologies:
We and our Service Providers may use clear GIFs (also known as web beacons, web bugs or pixel tags) in connection with the Site to, among other things, track the activities of our Site visitors and compile statistics about Site usage and response rates. We and our third-party Service Providers also may use clear GIFs in HTML-formatted e-mail messages to help us track e-mail response rates, measure the success of our marketing campaigns, and identify when our e-mails are viewed or forwarded. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. However, in contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on website pages.
SECURITY OF THE INFORMATION YOU PROVIDE US
Volunteers of America uses secure socket layer (SSL) 128-bit encryption to protect transmission of the information you submit to us when you use our secure online forms.
The information you provide to us is stored securely. Volunteers of America ensures the safety of your credit card data with high-quality encryption software and the https://industry-standard security protocol to communicate with your browser. This technology makes online credit card transactions extremely secure. However, if you are uncomfortable with donating online, you may also contribute by calling (800) 899-0089 or by contacting the nearest Volunteers of America local office.
Please watch this space for future changes.